Because all of our items are handcrafted and made specifically for each order, all sales are final. Once an order is placed, it cannot be canceled, returned, exchanged, or refunded.

All orders are non-refundable. Please carefully review your order, size, color, customization, shipping information, and contact information before completing your purchase.

By placing an order, you acknowledge and agree to our No Refund / All Sales Final Policy.

How long does it take to receive my order?
All of our items are handcrafted and made with care, so please allow 2–3 business weeks for production and processing before your order ships.

Why does production take 2–3 business weeks?
Because each item is individually handcrafted, we take the necessary time to ensure your order is made correctly, inspected, packaged, and fulfilled with the quality you expect.

Will I receive updates about my order?
Yes! Please make sure you provide accurate and complete contact information at checkout, including your email address and phone number when requested. We use this information to provide weekly order updates throughout the production and processing period.

When will my order ship?
Once your item has been completed and processed, you will receive a shipping confirmation with tracking information when applicable.

Can I change my order after placing it?
Because orders enter the production process after purchase, changes may not always be possible. Please contact us as soon as possible if you need to make a change.

What if I entered the wrong contact or shipping information?
Please contact us immediately with your order information. We are not responsible for delays or delivery issues caused by incorrect or incomplete information provided at checkout.

Please Note:
Our products are made to order and handcrafted specifically for you. We appreciate your patience and support while we take the time to create and fulfill your order properly.We reach most spots on the globe.